Due to the security situation, there may be delays in delivery times. We are doing our best to deliver your order as soon as possible.

The cost of home delivery is 30 NIS for orders up to 199 NIS. For orders over 199 NIS, delivery is free.

In November and during sale periods, the shipping cost is 30 NIS for orders up to 249 NIS.

Delivery times are between 5-7 business days from the date of order placement - business days are from Monday to Thursday and do not include Fridays and Saturdays, holiday eves and holidays (Chol Hamoed) or the day the order was placed. For remote areas, order arrival times are up to 8 business days from the date the order was placed.

The courier will contact you directly by phone on the day of order delivery, so it is important to be available and make sure that the phone number you provided in the order is correct.

If you are not at home, you can confirm with the courier to leave the order by the door or in an electrical cabinet. The company or the delivery company will not be responsible for any theft or damage caused as a result.

Pre-order and purchase: "Pre-order"

Items offered for pre-purchase are not available in the company's inventory and will appear on the site as a pre-purchase option. These items are expected to arrive at the company's warehouse according to the order date/

After they are received at the warehouse, they will be sent to the customer. There may be delays beyond the company's control, and no claims will be allowed in these cases, subject to the regulations.

An order that includes pre-order items and regular items will be shipped on the delivery date of the pre-order items, in accordance with the specified terms and schedules.
The delivery date depends on the availability of the items in the company's warehouse.

You can cancel an order that includes pre-purchased items before they are shipped and receive a full refund. After they are shipped, the company may charge a cancellation fee.
For questions and clarifications, please contact customer service.